Ultimate Living Policies


Return Policy

We trust that you will be satisfied with your Ultimate Living purchase.  However, should you decide you are not satisfied with your purchase, you may return your items for a refund, within 30 days of the purchase date, less a 15% return fee. You will also be responsible for shipping fees. We recommend that you ship via a traceable method. 

 

Please contact Customer Service at 1-800-360-0988 to obtain a return authorization number prior to mailing. Failure to obtain a return authorization number will result in the refusal of the returned merchandise.

 

FREE ITEM WITH PURCHASE.  Should you choose to return your Ultimate Living purchase for which you received a "FREE ITEM WITH PURCHASE", and the free item is unreturnable, such as a signed, personalized book, you will be charged full price for the non-returnable free item.  Example: If you received a free, personalized, book with your Ultimate Living purchase, you will be charged full price for the book should you choose to return the other products. All other return policies apply in the instance as well.

 

 

Privacy Policy Coverage

  • This Privacy Policy covers ULI’s handling of personally identifiable information collected when you are on the Site and when you use ULI’s services.
  • This policy does not apply to the practices of entities that Ultimate Living does not control.

Information Collection and Use

On most sections of our Website, ULI collects personal information from our visitors on a voluntary basis. We do not require this information for customers to obtain access to our Site. Personal information received from any visitor will be used solely for internal marketing purposes and will not be sold or provided to third parties.

  • ULI collects personally identifiable information when you register for an account, use certain products or services, and when you visit ULI pages.
  • Ultimate Living receives and records information on our server logs from your browser.
  • Ultimate Living uses information for three general purposes: to customize advertising and content, to fulfill your requests for certain products and services, and/or to contact you about specials or new products.

Information Sharing and Disclosure

  • ULTIMATE LIVING RESTRICTS ACCESS TO NONPUBLIC INFORMATION TO THOSE PERSONS EMPLOYED BY OR CONTRACTED WITH ULTIMATE LIVING WHO HAVE A LEGITIMATE BUSINESS NEED TO KNOW THAT INFORMATION IN ORDER TO PROVIDE PRODUCTS OR SERVICES.
  • Ultimate Living will not sell, rent or exchange your personally identifiable information to anyone.
  • Ultimate Living may send personally identifiable information about you to other companies or people if:
    • We respond to subpoenas, court orders or legal process; or
    • We find that your actions on our Website violates ULI Policies and Procedures.

Security

  • Your Account Information is password-protected for your privacy and security.
  • In certain areas ULI uses industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy

ULI may amend this policy from time to time. Major changes will be posted on our Site.

Consent

By using the Website, you consent to the collection and use of this information in a manner consistent with the guidelines stated in this policy.